Privacy Policy & Terms of Service

Effective Date: August 20, 2026

Last Updated: August 20, 2026

Omen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy and Terms of Service explains how we collect, use, and safeguard personal information collected through our website and demonstration platforms at demo.omenhq.com.

1. Information We Collect

We collect personal information that you voluntarily provide when submitting forms, requesting appointment demos, or interacting with our web chat widget. This information may include:

• Full Name

• Mobile Phone Number

• Email Address

• Inquiry Details & Appointment Preferences

2. How We Use Your Information

We use the information collected to:

• Provide and demonstrate automated appointment scheduling, confirmations, and reminders.

• Respond directly to your questions, missed calls, and inquiries.

• Send transactional service updates and requested promotional vouchers or offers.

3. Mobile Terms & SMS Messaging Disclosures

By providing your mobile phone number and submitting an opt-in form or web chat inquiry, you give express consent to receive SMS text communications from Omen.

• Message Frequency: Message frequency varies based on your interactions and appointment scheduling requests.

• Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.

• Opt-Out Instructions: You can cancel or opt out of SMS communications at any time. Simply reply STOP, CANCEL, or UNSUBSCRIBE to any text message to end messaging. You will receive one confirmation message verifying your opt-out.

• Customer Support: For help or questions regarding messages, reply HELP to any text or email us at [email protected].

• Carrier Liability: Mobile carriers (including AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.

4. Third-Party Sharing & Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, rented, or traded with any third parties under any circumstances. We only share operational data with authorized infrastructure service providers (e.g., telecom gateways) strictly to deliver messaging services on our behalf.

5. Contact Information

If you have any questions about this Privacy Policy or wish to request data removal, please contact us:

• Entity: Omen

• Email: [email protected]

• Website: https://demo.omenhq.com